Surfshark is one of the world’s leading VPN providers, but lately, they’ve been having issues with working with some popular streaming services. In this post, we’ll go over 9 methods to see if Surfshark works with Netflix and other similar services.
The “surf shark Netflix issues” is a problem that many users have been experiencing recently. VPNCentral has tested 9 methods to fix the issue.
Let us go over this topic in more detail since learning that Surfshark is suddenly not compatible with Netflix might seem like a tremendous setback.
primarily because one of the most common reasons why users first use VPNs is to get around geo-restrictions.
And it’s understandable why the problem is not so readily disregarded given that Netflix is one of the most well-known geo-restricted services.
On the plus side, we’ve created a simple tutorial that will show you how to quickly resolve this issue.
Why doesn’t Surfshark function with Netflix?
Keep in mind that Netflix has blacklisted the IP address you were provided, which is why Surfshark has ceased working on this app.
In other words, the streaming provider has recognized and blacklisted that IP address.
According to several users, attempting to access Netflix in China and Japan regularly results in this frustrating problem.
Additionally, it seems that the same Firestick issue has been experienced by international streams. They claim that while attempting to stream Netflix video on a Firestick, SurfShark does not function.
What can I do if Netflix and Surfshark aren’t compatible?
1. Change to a different server
The most frequent solution to fix different VPN connection problems turns out to be switching to a different server. This may work because the server is overloaded.
Imagine that you are viewing a movie while protected by a VPN and all of a sudden Netflix gives you an error.
In fact, Netflix may opt to cut the cord if it notices a large number of requests coming from a single location.
It makes perfect sense given that Netflix consistently attempts to restrict VPN users and this.
Therefore, it seems sensible that migrating to a new server would allow Surfshark to once again function with Netflix.
2. Reboot your computer, modem, or router.
Even though restarting the computer, modem, and/or router first looks like a very clear operation that must be carried out, many people overlook these.
You have a good possibility of fixing network and Internet problems by restarting network gear.
Rebooting the router and modem in the appropriate sequence is necessary to resolve the issue. You run the risk of losing Internet access entirely if the devices are not reset in the proper sequence.
If none of the aforementioned solutions was able to resolve your issue, be sure to continue on.
3. Delete the cache in your web browser.
Google Chrome 3.1
- Open the first result after pressing the Windows key and typing “Chrome.”
- To launch the Clear browsing data window, use the keyboard shortcut shown below: Shift + Ctrl + Delete.
- Select the All time option from the drop-down box in the Time range column.
- Make sure the choices for Cached images and files and Cookies and other site data are checked.
- On the Clear Data button, click.
- Launch your browser again.
- Go to SurfShark, log in, and then go to Netflix.
- Verify whether the problem is still present.
Mozilla Firefox 3.2
- Type Firefox into the Windows key to launch the browser.
- Press Ctrl, Shift, and Delete on your keyboard at the same time.
- Make sure to choose Everything from the Time range to clear drop-down menu.
- Make sure the Cookies and Cache boxes are checked off now.
- To save the changes, press the OK button.
- Check to see whether the problem remains after restarting the browser.
Microsoft Edge 3.3
- Press the Windows key, enter Edge, and click the first result to open.
- To launch the Clear browsing data window, use the following keyboard shortcut: Shift + Ctrl + Delete.
- Select the All time radio button under the Time range section.
- Make sure the boxes next to Cached images and files and Cookies and other site data are checked.
- Select “Clear immediately” from the menu.
- Restart the browser and see whether the problem still exists.
Netflix is one of the websites that keeps track of your prior interactions’ data.
Conflicting cached data might cause a variety of connection problems, so it’s understandable why deleting this data should allow you to quickly access Netflix.
Depending on the web browser you’re using, there are numerous ways to clear your cache. We have emphasized particular instructions for three of the most widely used browsers because of this.
Four. Reset your DNS
- Press the Windows key, enter cmd, then use the context menu to choose Run as administrator by right-clicking the first result.
- After entering each of the instructions listed below, press Return:
- /flushdns in ipconfig
- /registerdns in ipconfig
- /release ipconfig
- /renew ipconfig
- reset winsock netsh
- Restart your computer.
In essence, flushing your DNS means deleting connection cached information from your computer. Cache data build-ups, as we previously said, might result in connection problems.
It seems logical that getting rid of this mountain of obsolete data would solve the Surfshark and Netflix compatibility problem.
After your computer’s startup process is complete, you should sign up for Surfshark and visit Netflix.
As a side note, we advise combining this approach with the one above.
If cached data is the actual cause of your Surfshark Netflix problem, thoroughly removing it from your PC should undoubtedly help.
Last but not least, you should delete and reinstall the Netflix Windows 10 app in order to erase cached data.
5. Turn on Smart DNS (consoles, Smart TVs)
- Connect no longer to Surfshark VPN.
- Visit the Smart DNS page for SurfShark.
- Click the Get Started button to create an account if you don’t already have one.
- If you already have an account, click Log in and then enter your login information.
- Verify that Surfshark accurately identified the IP address of your device.
- To activate Smart DNS, click the button.
- Save a copy of the DNS addresses that were produced.
- Set the Surfshark DNS addresses as the default on your Smart TV or gaming device.
A fantastic Surfshark feature called Smart DNS seeks to unblock geographically restricted material on gadgets without native VPN capability.
You don’t even need to turn on Smart DNS on your PC or other devices that support VPNs, claims Surfshark.
There is no one there to prevent you from doing it, however, if you want to.
6. Modify the procedure
- open the VPN client for Surfshark
- Remove yourself from the VPN server (if necessary).
- Navigate to the Settings area.
- Find the Advanced tab by navigating.
- Switch to OpenVPN as the protocol (UDP).
- Make a connection to the proper VPN server.
- Verify that Netflix is operating.
We’ll make an effort to keep things straightforward and save you any unnecessary technical detail.
UDP is just superior for streaming video material, and OpenVPN supports both TCP and UDP.
By switching to UDP, you may quickly resolve a connection blockage that might result from using TCP and prevent Surfshark from functioning with Netflix.
7. Update SurfShark
- Windows + I will open Windows Settings on your computer.
- Visit Apps.
- Look for SurfShark in the list on the right window pane.
- Select Uninstall by clicking on it.
- By selecting the second Uninstall option, you may confirm the action.
- Go to the SurfShark website right now.
- Get the client and purchase a plan.
- To reinstall the client, adhere to the instructions shown on screen.
- Check to see whether the VPN is compatible with Netflix after the procedure is complete.
8. Use a different VPN

A fantastic VPN service that may assist you in unblocking a variety of geographically restricted material is access to a private internet.
You may rapidly move between its outstanding network of more than 22,000 high-speed servers if you have any connection issues.
This VPN strictly adheres to the no-logging rule. As a result, no information about your internet activity will be saved. AES Military-grade encryption of 256 bits ensures that no one will be able to decipher your activities.
No matter where you are, access to a private internet is a strong VPN that can swiftly unblock a variety of geo-restricted material.
Our tests revealed that it works well with Netflix. You will be able to view your favorite programs whenever you want since we were able to get access to any relevant library.
The PIA MACE technology will carefully take care of blocking advertisements and malware sites that can threaten and impair your online activity to provide a seamless and comprehensive streaming experience.
Check out these PIA highlights:
- Over 22,000 quick servers are available worldwide.
- strict no-logging guidelines
- Military-grade encryption of 256 bits
- Blocking malware and advertising websites is a PIA MACE function.
- able to unlock a variety of georestricted material
Looking for a VPN that complements Netflix well? Look into PIA.
How can I use access to a private internet?
- Purchase a fresh PIA VPN membership.
- On your computer, download the installer.
- Install the fresh VPN software.
- Start the VPN.
- Register with your account.
- Choose a server and connect to it.
What DNS issues may I run across using SurfShark?
Additionally, several users claimed to have seen the following error:
tvq-pm-102 You seem to be using a proxy or unblocker.
On routers and other devices running iOS or macOS, it seems that SurfShark smart DNS are performing well.
However, customers are running across the aforementioned notice while attempting to connect the VPN DNS to various LG smart TVs or Android TV boxes.
We highly advise looking at how one user describes this problem in depth if you want to learn more about it.
It’s typically not a huge problem if you realize Surfshark has ceased functioning with Netflix. It should be possible to quickly resolve the problem by simply changing the server you connect to.
If it doesn’t work, there are a ton of other good ideas you may try. We’re convinced that you’ll quickly identify the right one.