SoftEther VPN not changing IP [5 tested solutions]

SoftEther VPN is a Virtual Private Network (VPN) service that allows users to connect to the internet from anywhere in the world. However, it has been reported that SoftEther VPN may not be changing IP addresses as promised. Which 5 solutions can help protect your privacy?

The “softether vpn troubleshooting” is a problem that has been present for a while. There are 5 tested solutions to fix the issue.

As part of a university research effort, Softether VPN was created as free and open-source software by the University of Tsukuba in Japan.

Despite being a widely used VPN service, several customers discovered severe flaws and discovered that their SoftEther VPN was not altering the IP.

A robust and user-friendly multi-protocol VPN program that operates on Windows, Linux, Mac, FreeBSD, and Solaris is known by the name SoftEther.

It works with all cutting-edge networks that provide the high load and broad bandwidth needed by big enterprises and Internet service providers, as well as networks for people’s homes and small and medium-sized organizations.

Not to mention, SoftEther VPN reduces memory copy operations, parallel transmission, and clustering by using every Ethernet frame, which enhances speed.

Read on to learn how to resolve this problem if you use SoftEther VPN and are one of the unfortunate persons who has trouble changing your IP.

If SoftEther isn’t updating my IP, what can I do?

1. Reset the settings on your router.

You may already be aware that routers are devices that control network traffic and essentially act as data conduits from one device to another.

For instance, the emails you read on your computer normally reach you thanks to the hardware you bought from your ISP when you first connected to the internet.

A modem, router, and Wi-Fi access point make up the most popular equipment setup.

When you connected your modem to your computer in the past via an Ethernet wire, the modem would receive the signal from your ISP and convert it to ordinary network traffic (Ethernet).

Nowadays, wireless connections are used in the majority of houses, and traffic (such as emails you receive on your computer) is routed via the wireless access point.

Cyber attackers that have the capability to get data via your device and even reveal your IP address when you use a VPN may target routers as a target. Here’s how to reset your router settings since that’s what you should do:

  1. Click on Wi-Fi Settings under Network Settings.
  2. Enter the new Wi-Fi name and password you wish to use for your Turbo VPN under Enable Wi-Fi network, then click Save.
  3. Select Advanced Settings and then Router Settings in the sidebar to update the SoftEther router admin password.
  4. After providing the password, click Save.
  5. your router, reset.

2. Delete the cache from your browser and restart SoftEther VPN

If your history files are damaged and your SoftEther VPN is not changing your IP, you may find it beneficial to clear the cache and cookies from your browser.

First, adhere to these instructions to remove Chrome’s browser history:

  1. your PC and launch Chrome.
  2. Click on the More button located in the address bar’s right-hand corner.
  3. Select History.

Google Chrome History

  1. Click the Clear Browsing Data button on the History page.

Chrome History shows clear browsing data

  1. Choose the time frame. Select All Time to eliminate all browsing history.

Chrome clear browsing data shows time range

  1. Toggle the boxes next to Cookies and other site data and Cache pictures and files by selecting the Browsing History option.

Browsing-history-Cookies-and-Chrome displays Cached images and files

Make sure you first unplug your smartphone from the SoftEther server you are presently using and then exit the app before restarting the VPN.

When SoftEther VPN has stopped operating, try starting it up again to see whether your IP has not changed.

3. Install SoftEther VPN once again

You may also wish to try reinstalling SoftEther VPN to avoid functionality problems and see whether your VPN issue is related to the installation procedure (incorrect installation, damaged download, missing key files, etc.).

Follow these steps to achieve that:

  1. Your taskbar’s Start icon should now be selected.
  2. Select Control Panel from the list of results after typing it in.

Windows shows search control panel

  1. In the Control Panel, click Programs and then choose Uninstall an application.

Windows shows control panel uninstall a program

  1. In Programs and Features, look for SoftEther and then pick Uninstall from the context menu.

Windows shows Program and Features Softether VPN search

  1. Check to verify whether SoftEther VPN changes your IP after a fresh installation.

4. Change to a different server

Some customers contend that SoftEther VPN doesn’t change their IP when they choose a server in Japan, however if you have problems with servers in other countries as well, you can just switch to a new server.

Try a couple different things to see if they help to fix your issue.

5. Switch off your firewall.

Your Windows firewall or other security programs from third-party manufacturers may sometimes clash with your VPN.

Since many firewalls are not set to do so by default, you may need to adjust or deactivate them in order to utilize a VPN since the firewall needs to let the VPN traffic flow through.

Follow these instructions to see whether your firewall interferes with SoftEther VPN:

  1. From the taskbar, click the Start button.
  2. Choose Windows firewall from the search results after typing firewall.

search Windows Firewall

  1. Select Allow an app or feature via Windows Defender firewall on the left-hand section of the screen, as shown in the illustration below:

Allow an app or feature through Windows Firewall

  1. Make sure to allow all connections and look for SoftEther VPN on the list (incoming and also outgoing).
  2. Save the changes and check whether the issue has been resolved.

6. Think about switching VPN providers

Trying a different VPN program is a different choice to think about. SoftEther may not be the ideal choice for you if you often have problems.

The encryption level and privacy policy should be your top priorities when choosing a VPN program. The AES-128 or AES-256 encryption algorithms are the safest options. The general data protection regulation should be followed, and the privacy policy should be as explicit as feasible.

The quantity and placement of the servers should also be taken into account. Select a VPN with extensive global coverage. Because Private Internet Access has over 30,000 servers spread over more than 70 countries, we suggest it.

Additionally, PIA offers unrestricted bandwidth and the highest degree of data security, so you can always overcome throttling and other such limitations.

Private Internet Access is a service that requires a membership. Up to ten different devices are covered by one membership. This VPN company offers specialized programs for all popular operating systems, ensuring a secure connection across all devices.

Simply download the installer and follow the on-screen directions to begin using PIA. The user interface is incredibly simple to use, and setup just takes a few minutes. If you have previously used a VPN, you will quickly acclimatize to it.

⇒ Get PIA


In conclusion, if you notice that your SoftEther VPN is not changing your IP address, you should attempt repairing your problem by using one of the options provided in this tutorial. Otherwise, you risk leaving your PC susceptible to online threats.

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