The “disney+ has a new version. please update the app by visiting the store ps4” is an issue that has been present for a while. Disney+ is still not working on PS4, but there are 8 effective solutions to fix this problem.
The Disney Media and Entertainment Distribution (DMED) branch of the Walt Disney Company owns and runs Disney+, a U.S. subscription-based video streaming service.
With Disney+ you can enjoy plenty of films and TV shows produced by The Walt Disney Studios & Television – endless entertainment from Disney, Pixar, Marvel, Star Wars and National Geographic.
In terms of geographic availability, Disney+ is now accessible in these nations, however there are plans for growth given that the service has expanded its worldwide footprint since its inception in 2019 and will do so going forward.
The service is available on multiple devices with different operating systems, such as various smart TV brands, Windows and MacOS computers, Android and iPhone devices as well as PlayStation (PS4 & PS5) game consoles.
Disney+ is known to be especially unstable with PS4, and although there isn’t a single obvious explanation for this, it might be due to app development. This is because not all applications are made equally and operate differently on various platforms and devices.
We have a number of remedies that we believe will enable you to resolve your problem(s) and resume viewing Disney+ as if nothing had occurred if Disney+ isn’t functioning on your PS4.
You may try checking your internet connection, updating various console or Disney+ app settings, changing your DNS, or using a VPN. We tried to offer as many and useful options as we could.
difficulties with Disney+ on the PS4
The Disney+ app is available on many different devices, however the user experience varies. Along with this Disney+ error on PS4, there are other connected problems like:
- Slow or not loading on Disney+
- cannot access Disney+
- Disney+ continues to buffer
- Disney+ audio skips
- Disney app is not functioning – If you encountered this problem, don’t panic; your account has not been suspended; rather, you will need to reinstall the software.
What can I do if Disney+ on my PS4 isn’t working?
1. Verify Disney+’s condition.
You should first verify the status of Disney+’s servers to see whether the service is up or down to ensure that it is operational and that the problem isn’t on your end.
Utilizing a service like Downdetector can make this simple for you. Simply visit the website, type the name of the website you’re checking (in this example, Disney+), and then click the “Check Status” button.
You may go on to the next stage if you see a notice such as User reports indicate no current difficulties at Disney+; otherwise, wait until the servers are back up.
2. Refresh or check your internet settings
Test the speed of the internet
A sluggish or nonexistent internet connection might be one of the causes of Disney+’s PS4 issues, therefore you should check your connection quality before using the service.
You may first do a speed test to evaluate the strength of your connection. Visit the website for Speedtest by Ookla, do the test, and see the results.
Stream some stuff on Disney+ once again to see whether anything has changed if the test results indicate that you have a strong connection. If your connection is sluggish, you might examine your router to see if that is the cause.
Restart the router.
- Restart the router. by turning the power button off or by unplugging the power cable.
- Wait until the router turns on by pressing the power button or by plugging it back in.
- Verify that all of the router’s lights are green by checking them all.
- Once again, check your internet connection.
- Try restarting the router if the connection isn’t getting better.
your router, reset
- The Reset button must be pressed and held for at least 10 seconds.
- After the router has powered on with the factory default settings, let go of the button.
- As you did the first time, reconfigure your router.
- As soon as the lights have gone green, attempt to establish a connection to the internet.
After trying all of the aforementioned suggestions, if your connection speed doesn’t increase, get in touch with your internet service provider to see if there is an issue with their infrastructure.
3. Updating your PS4
You should update your PS4’s software since newer versions often include repairs and enhancements. If it is running an outdated version, other programs like Disney+ may not function.
Use the procedures below to update your PS4:
- Utilizing your controller, go to Settings.
- A system software update will appear.
- Choosing Update Now.
- Select Next and wait for the download to finish if updates are available.
- The update should automatically install. During this, your PS4 could restart at least once.
4. Disney+ updates
You should always have the most current Disney+ version installed for the greatest performance and experience; otherwise, the program can stop functioning as intended.
As follows, you may upgrade Disney+ on your PS4:
- Locate Disney+ on the home page.
- Using your controller, choose Disney+, then click the Options button.
- Choose Check for Update from the menu on the right side.
- Your controller’s X button should be depressed.
- A new version of Disney+ will automatically check for updates and download to your PS4.
- You will be informed if there is no update. The most recent version of the installed program.
We advise you to reinstall Disney Plus if your PS4 won’t let you update it.
5. Perform a PS4 factory reset.
You may restore your PS4 to its factory default settings rather than looking for the incorrect configurations, regardless of whether you or other programs modified any settings or configurations that might prevent Disney+ from working on PS4.
Before resetting your console, be sure to make a backup of all of its data, including user data, pictures, videos, games, and applications.
To factory reset your PS4, adhere to following steps:
- Utilizing your controller, go to Settings.
- the Initialization page, please.
- Choose PS4 Initialize.
- To execute a complete reset, choose Full on the next page.
- Resetting your PS4 will now start. It could take some time.
Reinstall Disney+ on your console when the factory reset is finished, then try utilizing the service once again.
6. Modify your DNS configuration
Domain Name System, or DNS, enables connections between devices and websites or application servers by acting as a type of online phone book.
A DNS links a domain name to a location where you can get material for that domain, thus the DNS server informs your PS4 of the physical locations of gaming servers, websites, or Disney+, to be more precise.
If Disney+ isn’t working with your PS4, it may be because your ISP’s DNS service isn’t functioning properly and preventing your console from efficiently communicating with the Disney+ servers.
If this is the root of the problem, changing your DNS settings to utilize other DNS servers will be helpful. By following the instructions below, you may accomplish this on your PS4 console with ease.
- Select Network under Settings.
- Choose Establish Internet Connection.
- Select the WiFi or LAN cable type of connection.
- Choosing Custom connection setup
- Select Automatic from the IP Address Settings menu.
- Select Do Not Specify next to DHCP Host Name.
- Select Manual from the DNS Settings menu.
- Put 8.8.8.8 as your Primary DNS.
- Select Next after changing your Secondary DNS to 8.8.4.4.
- Select Automatic under MTU Settings.
- Go to Proxy Server and choose Do Not Use.
- You may now choose Test Internet Connection to finish.
Utilize a VPN service.
Geo-blocking is another conceivable explanation for why Disney+ isn’t functioning on your PS4. If your country is not on the list and you wish to use Disney+, you will regretfully be geo-restricted. You can check here where the service is now accessible.
In this case, you may mislead Disney+ into believing you’re in that country by using a VPN service that will give you a new IP address from one of the countries where it is now accessible.
Your surfing behavior will be anonymized, and your traffic will be sent via an encrypted tunnel to help safeguard your sensitive data, so you will also gain privacy and security.
Additionally, since your PS4 console is mainly made for gaming, utilizing a VPN will not only let you to get around geo-blocking if Disney+ isn’t accessible where you are, but it will also make gameplay more enjoyable by reducing ping, which causes latency.
You may set up a VPN on your PS4 as well, despite the fact that the majority of VPNs are utilized using desktop, laptop, or mobile clients that can be loaded on their operating systems.
The main distinction is that setting up your PS4 to utilize a VPN requires manual configuration. You’ll first need to hunt for a VPN service, and we strongly suggest NordVPN since it’s incredibly dependable and provides a ton of videos on how to set it up on different routers.
The VPN may be set up on your PS4 either via your router, in which case it will be used by all of your internet-connected devices, or through your computer.
8. Make a Disney+ Help Center call
After attempting all of the aforementioned fixes, if Disney+ is still not functioning on your PS4 you can always go to the Disney+ Help Center and get in touch with their support staff.
There could be issues with your account that Disney+ needs to address. Make sure to provide them any extra details (like screenshots) that may help them identify the problem.
All things considered, Disney+ might sometimes be difficult to get to function correctly on your PS4 console, but don’t be discouraged—there are workarounds that can be quite beneficial.
Even while it could be challenging to pinpoint the error’s primary cause, testing out a variety of fixes, like those mentioned above, can enable you to do so swiftly.
Regardless of the reason Disney+ isn’t functioning on your PS4—network connection problems, incorrectly configured console settings, out-of-date software, geo-blocking, etc.—we hope you’ll be able to solve the issue and enjoy trouble-free streaming of your favorite Disney+ material.
You may safely follow the instructions in this post if you have the same Disney+ not functioning on PS5 issue.
The “ps4 disney plus not working reddit” is a problem that many people have been having. There are 8 effective solutions to fix the issue.
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